Privacy Policy

1. Introduction

Welcome to MyzMathTutor ("we," "our," or "us"), operated by MyzTechspace Inc. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered mathematics tutoring platform at myzmathtutor.live.

By using MyzMathTutor, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, username, and encrypted password when you register
• Profile Information: Any optional information you choose to add to your profile
• Payment Information: Billing details processed securely through Stripe
• Communication Data: Messages you send to our AI tutor and support team

2.2 Information Collected Automatically

• Usage Data: Questions answered, scores, learning progress, exam attempts
• Device Information: Browser type, operating system, device type
• Log Data: IP address, access times, pages viewed
• Cookies: Session cookies for authentication and preferences

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI tutoring services
• Process your account registration and authentication
• Track your learning progress and provide personalized recommendations
• Process subscription payments through Stripe
• Send important service notifications and updates
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our platform
• Detect, prevent, and address security issues

3.1 Stripe Payment Processing

We use Stripe to process subscription payments for our premium service. When you subscribe to our premium tier, Stripe collects and processes your payment card information in accordance with their privacy policy. We do not store your complete payment card details on our servers.

Stripe Privacy Policy: https://stripe.com/privacy

Stripe is PCI-DSS Level 1 certified, the highest level of security certification in the payments industry.

4. Third-Party Services

We may share your information with the following third-party service providers:

• Stripe: Payment processing and subscription management
• AI API Providers: To power our tutoring and question generation features
• Analytics Services: To understand usage patterns and improve our service
• Email Services: For sending notifications and verification emails

These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

5. Data Security

We implement appropriate security measures to protect your personal information:

• Password Encryption: All passwords are hashed using industry-standard algorithms
• Secure Transmission: HTTPS encryption for all data in transit
• Access Controls: Restricted access to personal data on a need-to-know basis
• PCI Compliance: Payment processing through PCI-DSS compliant Stripe
• Regular Audits: Periodic security reviews and updates

6. Your Rights (GDPR Compliance)

You have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate personal data
• Right to Erasure: Request deletion of your account and personal data
• Right to Data Portability: Request your data in a machine-readable format
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at info@myztechspace.ai.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

8. Children's Privacy

MyzMathTutor is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@myztechspace.ai, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: